Matters concerning initiatives for personal information are as stated below.
Tokyo International Air Terminal Corporation (hereinafter stated as the "Company") is sufficiently aware of the social demand for the protection of personal information, and we believe that promoting proper handling of personal information is an important social responsibility.
The Company will fully carry out that responsibility, and in order to continue to be a company that is trusted by everyone, we will strive to protect personal information by following the fundamental policy below. Please refer to the URL below for the Company's location and the name of its representative. https://www.tiat.co.jp/en/company/company.html
- 1. The Company will follow the provisions of laws and regulations related to protection of personal information to thoroughly strive to achieve compliance (compliance with laws and regulations) by conducting proper handling of personal information.
- 2. The Company will use the personal information that is obtained from customers only within the scope that is necessary for achievement of the purposes of use below, and we will not use that information beyond that scope. If the Company changes the purposes of use, we will do so only within the scope that can reasonably be recognized as having relevance to the purposes of use before the change, and in such a case, we will either notify customers of the changed purposes of use or publicly announce them.
- (1) The Company will handle personal information for the purposes of the performance of the Company's obligations and the exercising of rights in relation to the management and operation of Tokyo International Airport (Haneda) passenger terminal building facilities and for various forms of handling that are incidental to those things.
- (2) Concerning the video cameras that the Company has installed in the Tokyo International Airport (Haneda) passenger terminal building facilities, stores, and parking lots, and the recordings of telephone calls that customers make to the Company's Disaster Prevention Center or Passenger Service Center, the Company will handle personal information for the purpose of records to prepare for situations that require immediate action, such as crime prevention and unforeseen accidents.
- (3) The Company will handle personal information for the purpose of providing or giving information about products and services that the Company handles.
- (4) The Company will handle personal information for the purposes of replying to customers' inquiries and improving the Company's business activities based on opinions, requests, and complaints.
- (5) The Company will handle personal information for the purposes of postal mail or the parcel delivery service for products (including pamphlets) ordered by customers and for various forms of handling that are incidental to those matters.
- (6) The Company will handle personal information for the purposes of analyzing information, such as obtained browsing history or purchase history and making advertisements related to new products and services that match customers' interests and preferences.
- 3. The Company will not provide personal data to third parties without obtaining the customer's consent. Provided, however, that the cases below are excluded.
- (1) Cases that are allowed based on a law or regulation
- (2) Cases in which the Company consigns all or a portion of the handling of personal data within the scope that is necessary for achieving the purposes of use. (In such a case, the Company will conduct the necessary and appropriate supervision for the consigned party in order to ensure safe management of the personal data that is provided in association with the consignment.)
- 4. For the purpose of proper management of personal information, the Company will maintain a responsibility system that includes assigning people who are responsible for personal information protection.
- 5. The Company will conduct the necessary and appropriate supervision, such as implementing education and training, for people who conduct the work of handling personal information. If all or a portion of the handling of personal information is consigned to an external party, the Company will conduct the necessary and appropriate supervision for the consigned party, such as concluding a confidentiality agreement with the consigned party, so that personal information will be properly handled by the consigned party as well.
- 6. In order to ensure the safety of personal information, the Company will implement the necessary and appropriate safety management measures while referring to various laws, regulations, and guidelines.
- 7. In order to promote personal information protection, the Company will strive to continuously improve its management system, safety management measures, and other necessary measures.
- 8. In accordance with the Act on the Protection of Personal Information and the Company's prescribed procedures, when a customer asks the Company for disclosure, correction, addition, deletion, cessation of use, or elimination of possessed personal data, or for cessation of the provision of information to third parties or disclosure of records concerning the provision of information to third parties, the Company will confirm that the request has been made by the relevant customer and then promptly handle the request within a reasonable scope. For the specific method of making a request, please make an inquiry to the inquiry contact point of Item 9 below.
- 9. If you have a question, inquiry, consultation, opinion, or complaint concerning the Company's handling of personal information, please make an inquiry to the department stated below.
Department in charge: Personal Information and Specific Personal Information Protection Measures Section, General Affairs Department, Tokyo International Air Terminal Corporation
E-mail address: tiat-somu@tiat.co.jp*Please understand that we do not accept requests that are made in person at the Company. When the Company receives an inquiry, the Company will use the personal information below that we will handle within the scope that is necessary for handling the details of the consultation or request or within the scope that is necessary for improvement of the service.
The name, address, telephone number, and e-mail address of the customer who made the consultation or request
Other personal information that is included in the content of the consultation or request.
The Company recognizes that it is important to give equally strict protection to not only personal information but also to information related to customers of companies and other organizations. The Company will properly handle such information in the same way as it handles personal information.